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Terms of service

TERMS OF SERVICE Last Updated: 08/06/2025

PLEASE READ THESE TERMS CAREFULLY. BY ACCESSING OR USING THE SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTAND, AND AGREE TO BE BOUND BY THESE TERMS AND OUR PRIVACY POLICY. IF YOU DO NOT AGREE, YOU MUST EXIT THIS PAGE AND NOT ACCESS OR USE THE SERVICE.

These Terms of Service ("Terms") govern your access to and use of The Invincible Shoe website, products, and services (collectively, the "Service"). The Service is operated by VB Innovations, LLC ("Company," "we," or "us"). By accessing or using the Service, you agree to be legally bound by these Terms. If you do not agree to these Terms, do not access or use the Service.

  1. MODIFICATIONS We reserve the right to update or modify these Terms at any time by posting the revised Terms on our website. The "Last Updated" date will reflect the latest changes. Continued use of the Service following such changes constitutes your acceptance. You are responsible for reviewing the most current version periodically.

  2. AGE REQUIREMENT The Service is intended for individuals at least 18 years of age or the age of majority in their jurisdiction, whichever is greater. By using the Service, you represent and warrant that you meet this requirement.

  3. PRIVACY Use of the Service is subject to our Privacy Policy, which is incorporated herein by reference. Please review our Privacy Policy for information about how we collect, use, and share your personal information.

  4. INTELLECTUAL PROPERTY All intellectual property rights in the Service and its content ("IP") are owned by us or our licensors and protected by applicable intellectual property laws. You are granted a limited, non-exclusive, revocable, non-transferable license to access and use the Service for your personal or internal business use only. No rights are granted to you other than as expressly stated.

  5. ACCOUNTS You may be required to create an account to access certain features. You are responsible for maintaining the confidentiality of your account credentials. You agree to provide accurate, complete, and up-to-date information and to update it as necessary. You may not share your account or impersonate another person.

  6. USER CONDUCT You agree not to use the Service for any unlawful, abusive, or fraudulent purpose or to interfere with the proper functioning of the Service. You must not use any automated means to access or interact with the Service.

  7. SERVICE AVAILABILITY We may, at any time and without notice, modify, suspend, or discontinue the Service, or any part thereof. We are not liable for any loss or damages resulting from such actions, including system failures or events beyond our control.

  8. THIRD-PARTY LINKS AND SERVICES The Service may contain links to third-party websites or services. We are not responsible for the availability or content of such external sites or services and do not endorse them. Your use of third-party services is at your own risk.

  9. PRODUCT PURCHASE TERMS (a) Contract Formation: Your order is an offer to buy, which we accept when we confirm your order. A binding contract is formed only upon our confirmation.

(b) Returns: Returns are accepted for eligible products within 14 days of confirmed delivery. Returned items must be unworn, unwashed, and in original packaging with tags attached. You are responsible for return shipping costs unless the item is defective or an incorrect item was sent. See our full Return Policy [link to Return Policy].

(c) Limited Warranty: We offer a 60-day Limited Warranty covering manufacturer defects. This does not cover damage due to misuse, wear and tear, neglect, or alteration. Proof of purchase and photo evidence may be required. Remedies are limited to replacement or store credit at our discretion.

(d) AS-IS Sales & Warranty Disclaimer: Products are otherwise sold “AS IS” and “AS AVAILABLE.” TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

  1. LIMITATION OF LIABILITY TO THE MAXIMUM EXTENT PERMITTED BY LAW: (i) WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING LOSS OF PROFITS, GOODWILL, OR DATA; (ii) OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID TO US FOR THE PRODUCT OR SERVICE IN THE THREE (3) MONTHS PRIOR TO THE CLAIM; (iii) YOU AGREE THAT YOUR USE OF THE PRODUCTS IS AT YOUR OWN RISK.

  2. RELEASE AND WAIVER You expressly release us and our affiliates from any claims, demands, losses, liabilities, and damages (actual or consequential) arising out of or in any way connected with your use of the Service or any product, including any injuries or damages resulting from product failure, regardless of cause.

IF YOU ARE A CALIFORNIA RESIDENT, YOU WAIVE CALIFORNIA CIVIL CODE SECTION 1542, WHICH STATES: "A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS WHICH THE CREDITOR DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF EXECUTING THE RELEASE."

  1. INDEMNIFICATION You agree to defend, indemnify, and hold harmless the Company, its officers, directors, employees, agents, affiliates, and licensors from and against any claims, damages, obligations, losses, liabilities, costs, and expenses (including attorneys’ fees) arising from: (a) your use of and access to the Service; (b) your violation of any term of these Terms; (c) your violation of any third-party right.

  2. DISPUTE RESOLUTION & JURISDICTION These Terms shall be governed by and construed under the laws of the State of Connecticut. All disputes shall be brought exclusively in the state or federal courts located in Fairfield County, Connecticut. YOU EXPRESSLY WAIVE YOUR RIGHT TO A JURY TRIAL.

  3. ATTORNEY FEES In the event of any legal action or arbitration arising under these Terms, the prevailing party shall be entitled to recover reasonable attorney fees and costs.

  4. FORCE MAJEURE We are not liable for failure or delay in performance due to events beyond our control, including but not limited to acts of God, war, terrorism, labor shortages, internet failure, natural disasters, or governmental action.

  5. TERMINATION We may terminate or suspend your account and access to the Service immediately, without notice, for conduct that we believe violates these Terms. Upon termination, all provisions that should survive termination will continue in full force and effect.

  6. ENTIRE AGREEMENT These Terms, along with our Privacy Policy and any posted policies, constitute the entire agreement between you and us regarding the Service. No oral or written statements outside of these documents shall modify the Terms unless mutually agreed upon in writing.

  7. SEVERABILITY If any part of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

  8. ASSIGNMENT You may not assign your rights or obligations under these Terms without our prior written consent. We may freely assign these Terms at our discretion.

  9. CONTACT US If you have questions about these Terms, contact us at: help@theinvincibleshoe.com

  10.  MARKETING CLAIMS AND DISCLAIMERS

We make reasonable efforts to ensure that all product descriptions, images, videos, reviews, and marketing materials are accurate and up to date. However, you understand and acknowledge that:

Product descriptions and marketing language (e.g., references to durability, safety, or terms such as “invincible,” “toughest,” or “best in class”) are intended for promotional purposes only and should not be interpreted as literal guarantees;

Customer results and product performance may vary based on use, environment, wear, and other individual factors;

Any customer reviews, testimonials, or endorsements featured on the Service are the opinions of individual users and do not constitute warranties or guarantees by the Company.

To the fullest extent permitted by law, we disclaim all liability for any misunderstanding, misinterpretation, or reliance on marketing claims that are subjective, exaggerated, or based on individual results. You agree not to rely on marketing representations as a substitute for your own judgment about whether a product meets your specific needs or expectations.

IMPORTANT LEGAL NOTICE: By purchasing any product from us, you expressly acknowledge and agree that you are buying a product that may wear out or fail under certain conditions. The Invincible Shoe makes no representation or warranty that its products are indestructible, “invincible,” or suitable for hazardous applications. Use is at your own risk.

If you do not agree with these terms, do not use the Service or purchase from us.